Trouble Ticket in RPP

TROUBLE TICKETS IN REINVENT’S PARTNER PORTAL (RPP)

Trouble tickets should be opened in the ReInvent Partner Portal (RPP): rpp.reinventtelecom.com

Opening a trouble ticket in RPP:

Creating a Trouble Ticket in RPP:

Viewing an existing Trouble Ticket in RPP:

Viewing Tech Note Updates on an existing Trouble Ticket: