Support

Frequently Asked Questions

  1. When multiple cameras are displayed in the MxCC, how do I use the PTZ capabilities

    Click on the camera that you would like to change, which should then put a yellow outline around that camera. Select the PTZ menu option on the left.

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  2. How do I view recorded images in MxCC?

    Select the camera that you would like to view. Click the icon that looks like a cassette tape in the top tool bar. The Player option should now be active.

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  3. How do I search for a specific event/time?

    Select the camera that you would like search, press cassette tape button in the top tool bar, and then press the binocular buttonnext to the cassette tape button.

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