ASSURANCE PLUS
Frequently Asked Questions

1. How do I transfer a call to another extension?

   With the original caller on the line, press "Transfer", dial the extension number and press the green checkmark to complete the transfer.

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2. How do I log into the console?

   Open your favoriate web browsier (Internet Explorer, Firefox, Chrome, etc.). Enter the IP address of the phone system in your browser's address bar and press "Enter". Enter your extension number and password in the appropriate fields. Select "Console Login" from the drop down box. Click "Login".

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3. How do I log in to change my user settings?

   Open your favoriate web browsier (Internet Explorer, Firefox, Chrome, etc.). Enter the IP address of the phone system in your browser's address bar and press "Enter". Enter your extension number and password in the appropriate fields. Verify the login type is set to "Automatic". Click "Login".

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4. How do I access my voicemail remotely?

   Call into the Auto Attendant. When you the message begins dial 8 plus your extension number, then *.

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