Network eManager Training Course Outline

eManager training class is available to all current Toshiba CTX/CIX customers. The classes are generally on the 2nd or 3rd Wednesday of the month and require PRE-REGISTRATION to attend. Below is a basic outline of the topics covered.

• Product introduction
  • Prerequisites on the computer before eManager can be installed.
  • Installing eManager Software.
  • Creating a profile for your company.
  • Making sure the IP address to the CIX is reachable using the ping utility.
  • Connecting to the equipment and identifying the versions of software on the CIX and the version of eManager.
• Basic Configuration
  • System
    1. Date and Time.
  • Card Assignment (how to identify card types and equipment numbers)
    1. Flexible Access Codes (System Features)
    2. Class of Service
    3. System Call Forward
    4. System Speed Dial
    5. Day/Night Service (auto schedule only)
  • Station
    1. Assignments (How to create and delete users)
       • Basic options
       • DKT options
       • Button programming
    2. Phantom DNs
    3. Pilot DNs
    4. Hunt Groups
    5. Paging Groups
    6. Multiple Call Groups
    7. Station Speed Dial
  • Trunks
    1. Pointing DID's (Primarily for T-1 users with DID or PRI users with DID)
    2. Calling Number (For ISDN PRI users only!)
  • Utilities
    1. Operations
       • SM/SD Card
       • Data Backup
       • IP Configuration (IP Address assignment for CIX)
    2. Licensing
       • License control
       • License information